We accept returns and exchanges.
We want you to fully enjoy wearing your BOHO coat and gain only positive emotions from it! Our policy is to deal with you openly and honestly, and we sincerely hope you’ll be honest and open with us.
- If you are not completely satisfied with the purchase, you can return the item within 14 days from the day of your order delivery for money back, equal exchange or a store credit (shipping, taxes and duties are not refundable). The returned item must be unworn and unwashed.
- If you ordered a custom made coat and chose specific materials combination, we reserve the right to offer only store credit in some cases. The returned item must be unworn and unwashed.
- If your coat doesn’t fit you correctly, you can either return it or take it to a local tailor. When you take it to a local tailor we will give you a store credit for your next order that will cover the amount of the alteration cost (up to $80), the receipt is required.
We bear no responsibility for:
– delays or errors in shipping due to a shipping company issue
– shipping damages
– lost packages
If you have extra questions, please don’t hesitate to e-mail us to firstname.lastname@example.org